We hope that you will be pleased with your Products. However, if upon delivery of the Products you find that the contents of the order is incorrect (for example, the incorrect flavour of Product has been sent), or the order is incomplete, or a Product is in a significantly damaged condition when you receive it, please notify us immediately by e-mail on worth.the.dough.ldn@gmail.com no later than two working days after receipt.

If a Product is not as on the Order Confirmation or significantly damaged we will credit or refund your purchase. In the case of significantly damaged or incorrect goods you must take photographic evidence and email this to us, and retain the damaged or incorrect Products and all packaging for inspection by us. Subject to our report on the claimed damage or incorrect goods and to these Terms and Conditions we will refund the price you paid for the returned Products together with the delivery charge, or at our option we will provide you with a credit for further products. We will have no liability to you for any indirect loss. When emailing us please state clearly your Order Number, date of order, name and delivery address details and provide photos of any damaged/incorrect Product together with a photo of the complete delivery slip and any labelling on the packaging.

We can only make a refund to the original payment method used by you to make the online purchase. Once we have issued a refund of any such payment to you, the ownership of the Products will pass back to us. 

Taste is a very personal matter and subjective. We cannot accept the return of any Products merely because you do not like the taste of them.

Gift vouchers are non refundable.